Vulnerability disclosure policy

This page describes the methodology of Hour Passion to receiving reports describing vulnerabilities identified on this website.

Customers, users, researchers, partners and any other person that interacts with the products and services of Hour Passion are encouraged to report identified vulnerabilities and errors. The standard method to submit vulnerability reports to Hour Passion is to send an email to the dedicated email address: responsibledisclosure@hourpassion.com.

The terms of use and the privacy policy of Hour Passion apply, except where stated otherwise.

Please note that supplying your contact information with your report is entirely voluntary and at your discretion. If you do submit your contact information, Hour Passion will only use it to process your report and to get in touch with you, if necessary.

Hour Passion may use your report for any purpose deemed relevant by Hour Passion. To the extent that you propose any changes and/or improvements to a product or service in your report, you assign to Hour Passion all use and ownership rights to such proposals.

By submitting a vulnerability report to Hour Passion, you further agree to the following terms:

  • You have not exploited or used in any manner, and will not exploit or use in any manner (other than for the purposes of reporting to Hour Passion), the discovered vulnerabilities and/or errors;
  • You have not engaged, and will not engage, in testing/research of systems with the intention of harming Hour Passion, its assets, customers, employees, partners or suppliers;
  • You have not used, misused, deleted, altered or destroyed, and will not use, misuse, delete, alter or destroy, any data that you have accessed or may be able to access in relation to the discovered vulnerability and/or error;
  • You have not conducted, and will not conduct, social engineering, spamming, phishing, denial-of-service or resource-exhaustion attacks;
  • You agree not to disclose to any third party any information related to your report, the vulnerabilities and/or errors reported, nor the fact that a vulnerabilities and/or errors has been reported to Hour Passion;
  • Hour Passion does not guarantee that you will receive any response related to your report. Hour Passion will only contact you regarding your report if it is deemed necessary;
  • You agree that you are making your report without any expectation or requirement of reward or other benefit, financial or otherwise, for making such report, and without any expectation or requirement that the vulnerabilities and/or errors reported are corrected by Hour Passion.